Optimise Resource Management to Work Better, Faster and Cheaper
A business depends on its resources to best serve its customers. The better you manage them, the better you will deliver.
Just as an army marches on its stomach, a business depends on its resources to deliver products and services. This applies across the board, from manufacturing companies that need a range of materials, tools and raw materials to those delivering labour-intensive services such as construction or security, to businesses delivering highly skilled services like financial advice or web design.
Whatever the sector, the outputs that are delivered to the customer are entirely dependent on the inputs that go in. A car factory will not deliver without the right quality of steel, an office block won’t be constructed on time without the right workforce, and a financial consultancy firm will soon go under without knowledgeable advisors on hand.
When businesses utilise resource manager software, it means they manage those resources smarter. This can have a direct impact on profitability, as it can help businesses achieve what the MBA textbooks have long called impossible – and that is to deliver higher quality, faster and at lower cost.
When a business is managing its resources effectively, it means fewer surprises and less need for firefighting. Desperate calls at the eleventh hour to find people, materials or tools at short notice will inevitably mean higher costs. And these either have to be absorbed by the company, eating in to profit margins, or factored into what the customer pays, meaning a less competitive pricing model.
Introducing an automated and centrally controlled resource management system also means cutting out those extra administrative costs that come with managing outdated and cumbersome manual systems.
The latest resource manager tools give a helicopter view of multiple projects, monitoring what resources are being used where. They can also perform scenario analysis, looking at the “what ifs” that are a part of every business. When a business receives a new order, this means the company is in a position to effectively redeploy its resources at maximum efficiency, delivering products and services in the shortest timeframe.
The most efficient resource utilisation leads to maximised profitability – as well as happy customers, who will keep coming back for more and will provide glowing recommendations to others.
Nobody wants to let customers down, but attempting to juggle resources without an effective system in place often leads to exactly that. Businesses make commitments in order to secure a sale and then struggle to deliver. Sometimes this means deadlines are missed, and on other occasions they end up cutting corners or being forced to use backup resources, either in terms of materials, manpower or skills that are sub optimal.
The result is inevitably a reduction in quality, which can lead to reduced profitability through the need to do rework or offer discounts. Effective resource management is key to delivering optimum quality every time.
Connecting all three corners
According to business strategists, customers look at price, speed and quality when choosing a product or service. The conventional wisdom is that they can choose two, but it will be at the expense of the third. Resource management helps to enhance all three, and that ultimately means a more successful and profitable business.